Remote Support Subscriptions

Remote Support Subscriptions

Friendly tech help,
month after month.

Nerdy Care gives you ongoing remote tech support for everyday problems, questions, setup help, and troubleshooting. It is ideal for households, seniors, remote workers, and families who want friendly help available without booking a one-time visit every time something goes wrong.

Great for everyday tech questions that keep coming back.

Instead of starting from scratch every time, you have a friendly support option ready for laptops, phones, printers, email, apps, accounts, Wi-Fi questions, and streaming help.

Remote Help
Plain English
Monthly Plans
Peace of Mind

What remote support can help with

Remote support is best for tech questions and fixes we can walk through by phone, video call, screen share, or step-by-step guidance.

Devices

Laptop, phone & tablet help

Help with settings, updates, apps, basic troubleshooting, device questions, and plain-English walkthroughs.

Email

Email & account support

Email setup, password reset guidance, account questions, spam awareness, and safer account habits.

Printer

Printer & app questions

Guidance for printer connection issues, scanner questions, software settings, and app confusion.

Wi-Fi

Wi-Fi & connectivity guidance

Basic troubleshooting for dropped connections, slow devices, router questions, and internet setup confusion.

Streaming

Streaming & smart TV questions

Help with apps, remotes, logins, settings, streaming device questions, and basic entertainment setup support.

Safety

Scam & safety guidance

Help thinking through suspicious emails, popups, account warnings, and safer next steps before clicking.

Why choose a monthly plan?

Technology problems rarely happen on schedule. A monthly plan gives you a familiar place to go for help, so you are not stuck searching online or waiting until a small issue becomes a bigger headache.

Ongoing peace of mind
Help before things snowball
Friendly plain-English support
Great for remote workers
Helpful for seniors
Good for busy families

How Nerdy Care works

Simple monthly support, explained clearly from the beginning.

1

Choose a plan

Pick the level of monthly support that matches your household, devices, and how often you usually need help.

2

Reach out when needed

When a tech question comes up, contact Nerdy Tech Guys and tell us what is happening.

3

Get plain-English help

We walk through the issue calmly, explain what is happening, and help you decide the next step.

Choose your Nerdy Care plan

Start simple, add more coverage as needed, or choose family support for a household with multiple people and devices.

Nerdy Care – Basic Remote Support

$19 /month

Light monthly remote support for customers who want simple help available when needed.

  • Best for occasional questions
  • Email, app, and device guidance
  • Simple remote troubleshooting

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Nerdy Care – Plus Remote Support

$29 /month

Monthly remote support for most households needing regular help with devices, email, printers, streaming, and more.

  • Best for regular support needs
  • Help with common home tech issues
  • Great for remote workers and seniors

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Nerdy Care – Family Remote Support

$49 /month

Family-friendly monthly support for households with multiple people and multiple devices.

  • Best for families and shared homes
  • Support for multiple users and devices
  • Helpful for parents, kids, and seniors

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Want help choosing the right plan?

Book a free consulting session and we will help you decide whether Basic, Plus, or Family support fits best.

Book a Free Consulting Session