Your team member guides the next step
Email first.
Pay after confirmation.
Tell us which package you want. A team member will be in touch to confirm the details and complete your order, including the payment instructions.
Contact and payment email
Enjoynerdypopcorn@gmail.com
Your team member will confirm your package, total connection count, full amount in CAD, recipient details and any reference to include with the transfer.
Check the recipient name displayed by your bank against the details supplied by the team. Never send banking passwords or security answers by email.
Email your package choice.
Tell us monthly, six months or yearly service and 1–4 total connections. Include any setup questions or must-have channels.
Wait for our reply.
A team member will be in touch to complete your order and provide the exact amount and payment instructions.
Follow the confirmed instructions.
Send the agreed amount by Interac e-Transfer and include the reference requested by the team. Keep your bank confirmation.
Receive your setup guidance.
After the deposit is verified and service setup is complete, your team member will provide the next steps. Emailing a request or sending a screenshot does not automatically activate service.
Payment questions, answered.
Do I need to pay before someone contacts me?
No. Email the package you want first. Wait for a team member to confirm your order and explain payment.
Does the package-request button send the email automatically?
No. It opens a prepared message in your email app. Review it and press Send. You can also write directly to Enjoynerdypopcorn@gmail.com.
I sent a payment. What should I do next?
Reply to your order conversation with the relevant reference. Do not send another payment while the original transfer is being checked. Our team will verify the receiving account and confirm the next steps.
I paid the wrong amount or forgot the reference.
Reply to the team with the amount, transfer date and bank transaction reference. The payment needs review; do not guess what to send next.
How do renewals and cancellations work?
Email our team directly, preferably by replying to your existing order conversation. A team member will confirm your renewal or cancellation details. No customer login or portal is required. The website does not withdraw renewal payments automatically; any recurring transfer you created with your own bank must be cancelled with that bank.
What about a refund?
Email the team about your specific order. Refund requests are reviewed under the applicable policy; sending a request does not automatically issue a refund.